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Market Research Project Manager

SIS International Research (www.sisinternational.com) is a Survey Market Research company headquartered in New York City.

About

We are seeking an on-site Project Analyst and Interviewer in NYC on our Consumer and Business-to-Business Market Research projects. We conduct Market Research projects such as Consumer Opinion Phone Interviews, Consumer Qualitative Focus Groups, Consumer Surveys, and other Customer Research studies. 

Job Functions

  • Project Management
  • Market Research participant scheduling
  • Survey Management
  • Phone Interviewing
  • Programming screener questionnaires
  • Inputting qualitative information and other data in Excel
  • Managing Quotas
  • Frequent interaction with consumers
  • Frequent communication with clients

Responsibilities

  • Schedule consumers to participate in phone research interviews and surveys
  • Program screeners and questionnaires in Qualtrics
  • Screen respondents by phone and electronically
  • Create and manage spreadsheets in Excel
  • Determine whether respondents qualify for studies based on questionnaires and quotas
  • Provide frequent project updates and deliverables to clients
  • Interact with consumers frequently
  • Contacting consumers by phone, social media and electronically to participate in research studies
  • Manage several projects simultaneously
  • Moderate interviews on Zoom

Skills and Requirements

  • On-site position, located in Manhattan, New York City.
  • Undergraduate degree required. Degrees in Business, Marketing, English, Journalism, Economics or Communications preferred.
  • 3+ years experience in Market Research, Consumer Insights, UX or Management Consulting preferred
  • Outstanding written and verbal communication skills
  • Hard-working, flexible, and detail oriented
  • Ability to communicate with many different communication styles (e.g. direct, indirect, different approaches, cultures, etc.)
  • Passion for Survey Market Research and Qualitative Consumer Research.
  • Ability to work in a fast-paced workplace, as well as a global business environment with ambiguity, uncertainty and complexity (VUCA)
  • Ability to manage multiple projects simultaneously
  • Ability to work both independently and as part of a team on multiple projects meeting quick turnaround deadlines.