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Game Host/Game Master

Escapology Escape Rooms Columbus, GA
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Game Host/Game Master 

Escapology (Escape Rooms) – Columbus, GA

Job description

  • Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check in; pre-game service; running/game mastering multiple games at once; interacting with customers; post game experience).
  • Tech savvy
  • Reset games after they have been played.
  • Perform general tasks around the venue to assist in its operation.
  • Upsell games and merchandise to customers.
  • Deliver an excellent and professional customer service experience to customers.
  • Maintain safety standards.
  • Cleaning and sanitizing the area in and around the venue to high standards.
  • Standing for extended periods

General Characteristics

  • Great personality! Outgoing and confident with good communication skills.
  • Welcome guests with a warm welcome, smile, and positive attitude.
  • Flexibility for hours worked with weekend availability.
  • Must be able to stand, stoop and lift objects up to 20 pounds during a shift.
  • Fun and friendly.
  • Competent computer operation with the ability to type quickly and accurately.
  • Able to multitask; able to manage high pressure situations.
  • Good initiative; does tasks that need doing without needing prompting.
  • Able to work within a team; a good team player.