Lesson Platform Marketing and Management Team Member

Position: Lesson Platform Marketing and Management Team Member (25 Openings)

Company: The Musicians Club

Location: Remote

Hours: 9:00 AM - 2:00 PM, NYC Time, Monday to Friday

Duration: 6-month minimum internship

Compensation: Unpaid Internship

Eligibility: Open to students and recent graduates with strong skills in marketing, digital management, and customer engagement

Role Overview

The Musicians Club is assembling a powerful Lesson Platform Marketing and Management Team with 25 talented individuals dedicated to turning our lesson platform into a global phenomenon. Our goal is to reach a minimum of 100 daily lessons worldwide within six months, positioning the platform as the number one choice for music education. This role is critical to driving this platform’s growth, expanding its reach, and making it the go-to destination for students and teachers alike.

This is a high-impact position designed for individuals who can handle the demands of a fast-paced environment, delivering results that will transform the music lesson industry.

Key Responsibilities

1. Global Marketing and Brand Expansion:

• Develop and implement robust marketing strategies to promote the platform globally, driving awareness, engagement, and daily bookings.

• Coordinate outreach efforts across digital channels (social media, email marketing, SEO) to build a strong online presence for the platform.

• Work closely with the Social Media and Marketing team to craft compelling campaigns, strategically positioning the platform as the leading choice for music lessons.

2. Customer Acquisition and Community Building:

• Build a thriving online community around the lesson platform, focusing on organic engagement and user loyalty.

• Actively engage with users through social media, emails, and other channels to foster a supportive, connected user base.

• Plan and execute virtual events, Q&A sessions, webinars, and other community initiatives to increase engagement and create added value for users.

3. Platform Operations and User Experience Management:

• Manage daily operations of the lesson platform, ensuring a seamless experience for both students and teachers.

• Coordinate with teachers on scheduling, availability, and platform updates, ensuring all user needs are met efficiently.

• Monitor and maintain platform functionality, quickly addressing any technical issues to keep the system running smoothly.

4. Performance Analysis and Data-Driven Optimization:

• Track and analyze key performance metrics, including lesson bookings, user engagement, and retention rates, to assess progress toward the goal of 100 daily lessons.

• Produce weekly reports with data insights and actionable recommendations to improve platform performance and user satisfaction.

• Continuously refine marketing and management strategies based on data insights, adjusting efforts to optimize results.

5. Customer Support and Quality Assurance:

• Serve as the primary point of contact for platform users, handling inquiries, resolving issues, and ensuring a positive user experience.

• Implement quality control standards, ensuring that all content, communication, and platform interactions meet the highest standards of excellence.

• Conduct regular quality assurance checks, using customer feedback to enhance platform usability and overall satisfaction.

6. Strategic Growth and Expansion Initiatives:

• Identify and pursue opportunities for partnerships with schools, music organizations, and influencers to broaden the platform’s reach.

• Develop strategies for expanding lesson offerings, targeting new user segments, and launching innovative features to attract a wider audience.

• Collaborate with the executive team to align on growth objectives, ensuring efforts are geared toward making the platform a global leader in music education.

Requirements

• Demonstrated experience or strong skills in digital marketing, customer engagement, and community management.

• Exceptional organizational and project management skills, with the ability to juggle multiple responsibilities in a fast-paced environment.

• Analytical mindset, comfortable working with data and performance metrics to make informed, data-driven decisions.

• Familiarity with social media platforms, digital marketing tools, and analytics software; experience with customer service tools is a plus.

• A proactive, ambitious attitude with a deep passion for music education and a drive to make this platform the best in the world.

Benefits

• Intensive, hands-on experience in managing and scaling a global online platform within a high-growth company.

• Opportunity to make a substantial impact by helping to establish a new, global standard in music education.

• Exposure to a wide range of skills, including marketing, customer engagement, operations management, and strategic growth.

• Build a strong resume with valuable experience in digital marketing, platform management, and team collaboration.

If you’re ready to bring everything you have to this mission and help make The Musicians Club’s lesson platform the number one choice for music lessons worldwide, we invite you to apply. This is a role for those who thrive in high-stakes environments, driven by a shared vision to transform the industry. Join us and help create the future of music education.