Shop Technician I

Summary: The Shop Technician I is responsible for performing basic mechanical repairs, PM’s, and Tire work in a timely and professional manner.

Essential Job Duties/Functions:

• Performs PM’s and oil changes.
• Greases trucks and trailers.
• Performs tire services.
• Performs minor repairs.
• Completes basic lighting repair (replace lights, repair wiring, replace 7-ways)
• Completes Basic wheel end (Brakes, drums, studs, hubcaps).
• Conducts basic air system repair (Brake cans, valve replacement, airline replacement/repair, air drier repair, governor replacement, glad hands).
• Performs service calls and night call outs (if required).
• Maintains cleanliness of shop and keeps free of clutter.
• Ensures all service equipment (jacks, tools, trucks) are in good working order, clean, and properly repaired when needed.
• Ensures all parts, tires, etc., are properly put away.
• Completes work orders by providing the necessary customer information, labor performed, parts used, and any other information for warranty purposes.
• Ensures total customer satisfaction and the integrity of Bosselman.
• Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
• Stays current on all LMS training.
• Provides friendly and competent customer service.
• Completes Tech I training program.
• Complete OSHA Skills Demonstration within the first week of employment.
• Reports for work in a timely manner when scheduled.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Education and/or Experience (include certs or licenses needed):

• Tire Service/LMS TIA Certified within 18 months of employment.

Minimum Qualifications:

• Valid driver's license and be insurable to drive, preferred.
• Able to furnish own tools to perform work.
• Able to work weekends, holidays, and as needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.
• Must be proficient in tires (flat repairs under 40 min, M&D under 30 min, tire counts, and tire identification)
• Proficient with road service (safety, tire apps)
• Must be proficient in PM’s (Familiar with all models, PM under 50 minutes, knows filter layout, and can identify all failures/potential upsells)

Physical Requirements: The physical demands described here are representative of those that must be met by the Shop Technician I to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 75 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.