Performance Enablement & Execution Program & Learning Intern

Enterprise Internship Program May 2024

Performance Enablement & Execution

Program & Learning Intern

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. If you’re looking to use strong strategy development, communication, and analytical skills in a competitive, fast-paced environment - an internship within Cigna's Performance Enablement & Execution Organization will allow you to do all this and more.

Our local market teams are responsible for managing network relationships with hospitals and physicians in their associated U.S. region/market, selling Cigna products to local employers, and working with these employers to manage their employees’ benefits. The Performance & Execution team supports these local markets in all training efforts- including early careers programs, onboarding, new Cigna product/service training, as well as various annual sales and networking programs.  In this internship, you’ll have an opportunity to work with the Performance Execution, Onboarding, and Program teams, supporting training efforts for sales, client management, and provider network contracting.

Program & Learning Intern Responsibilities

This internship will take place May 20 through August within the Performance & Execution organization. It is designed to teach participants about the healthcare industry, local market functions, sales and contracting trainings and Cigna's business - all while developing business acumen in a dynamic and flexible work environment.

Responsibilities:

As a Program & Learning Intern, you will be assigned various responsibilities supporting the U.S. Commercial Early Career Learning team, composed of a Program Manager as well as Track and Curriculum Leads. Your focus within Early Career Learning at Cigna, will be U.S. Commercial’s Sales & Contracting Development Program. During this internship you will have exposure to what goes into creating a corporate program to onboard and train new talent as well as how to successfully manage all elements of a sustainable program. You will learn firsthand from all program stakeholders including the program team, sales and contracting managers, program participants, and business leadership.

Intern activities include supporting overall program management, branding, marketing and communications, engagement, and event planning. The intern will also have exposure to performance and program data collection to evaluate the overall success of the program.

Specific examples of responsibilities may include:

• Work with various Program Track and Curriculum Leads to support facilitation of virtual training sessions, curriculum curation, and the creation of program guides and resources for stakeholders.
• Conduct audits of course curriculum and presentations to update and refine messaging as well as coordinating course schedules, communications, and invitations.
• Support program marketing and communication efforts by contributing to elements such as the program newsletter, company-wide website, as well as additional internal and external sites.
• Actively participate and contribute new ideas to program rebranding efforts.
• Assist with administrative tasks including program mailbox management and scheduling.
• Assist in program event planning for various program activities within the summer and beyond.
• Assist with data collection of performance and engagement measurement activities.
• Partner with our Early Career and Diversity Hiring team to support in creating ongoing/meaningful partnerships with targeted organizations and schools for Cigna’s U.S. Commercial Early Career strategy.

Opportunity to Grow: Upon completion of the summer program, there may be an opportunity to extend the internship into the Fall and Spring on a part-time basis. During this extension, you will work on expanded projects, including tasks related to recruitment and the support of the next class of U.S. Commercial Interns and Early Career program associates .

Enterprise Community:

Cigna interns, across all areas of the company, will come together for various learning sessions throughout the program. This will provide you with a broader network of students in similar roles that serve different parts of the business. You will learn more about the company as a team and be able to connect throughout your internship.

U.S Commercial Community:

Outside of the Performance Enablement & Execution organization, you will have the opportunity for visibility and exposure to many different sales and contracting roles withing U.S. Commercial as well. All U.S Commercial interns will also be given opportunities to network together over the course of their internship.

Compensation:

Interns will earn a highly competitive hourly rate in addition to gaining valuable work experience and exposure to potential future Early Career Program offerings.

Internship Qualifications

• Open to rising Juniors or candidates with preferred completion of 2-3 years towards a Bachelor’s degree in Business, Healthcare, or related fields
• Ability to work independently, multi-task, and deal with changing priorities
• Strong analytical and strategic thinking skills
• 3.0 GPA preferred
• Preference to interest in a future career within program management
• Excellent oral and written communication skills
• Proficiency with Microsoft Office software, especially Microsoft Word, Excel, an PowerPoint

Other Info

• Locations: Open to all locations, Virtual/Work At Home
• Travel: Potential for 1-3 nonconsecutive weeks of paid travel to Hartford, CT
• This internship would have a potential extension opportunity into Fall and/or Spring. We would like for our applicants to have interest to continue their intern experience throughout the school year and will work with your course schedule.
  • Summer: 30 – 40 hours/week  for 12-15 weeks
  • Fall: 10-15 hours/week for 16 weeks
  • Spring: 10-15 hours/week for 16 weeks
• This role is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future.
• Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email: SeeYourself@cigna.com