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D365 Customer Engagement Delivery Consulting Intern - Summer 2023

Please click the apply link to search through all offices hiring for this position. Application deadlines vary by market, so please connect with the local recruiter for any specific deadlines.

As an intern in the D365 Customer Engagement (CE) practice, you will actively participate in learning the D365 CE solutions, including Sales, Field Service, Customer Service, PSA and Marketing applications, and engage in the full cycle of software implementation. This will include working directly with clients, learning their business and gathering the requirements of a tailored, effective software solution.  Interns will have integral involvement in designing, building and documenting system enhancements, and then testing the results and training customer personnel in their use.   

Responsibilities: 
Perform business analyst functions 
Engage in requirements gathering sessions with clients  
Assist in the creation of design documentation  
Hands on configuration of the application 
Work with client to validate the solution 
Assist with training 
Perform ongoing support as needed 
Work well with team members, clients, and other vendors  
Participate in the Agile and/or Microsoft SureStep Iterative Methodologies 
Basic Qualifications: 
Pursuing a Bachelor’s Degree in Information Technology, MIS, Accounting, Computer Science or other related business fields 
Ability to travel 
A minimum 3.0 GPA is preferred  
Preferred Qualifications:  
Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients 
Relevant, hands-on work-related experience working in a team environment 
Desire to learn and grow 
Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines 
Experience with Scribe a plus  

The firm offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines. Base compensation ranges can be found between the ranges noted below in the posting, and an actual offer can vary based upon on role, hiring location, and qualifications. For additional information on RSM’s total rewards, visit our website at https://rsmus.com/careers/working-at-rsm/benefits.html

If required by applicable law or client policy, you may be required to be vaccinated for COVID-19 or have an approved accommodation.

You want your next step to be the right one. You’ve worked hard to get where you are today. And now you’re ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you’ll move quickly along the learning curve and our clients will benefit from your fresh perspective.
Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.