Data Analyst IV/Data Portfolio Manager

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: Data Analyst IV/Data Portfolio Manager 
Job Title: Data Analyst IV 
Agency: Dept of Family & Protectve Svc 
Department: ANALYTICS FOR CHANGE ENHAN/ACE 
Posting Number: 10763 
Closing Date: 11/30/2025 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.33 - $8,886.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4900 N LAMAR BLVD 
Other Locations:  
MOS Codes: 0231,0239,0271,0291,2652,2659,6046,6049,8051,8825,8846,8850,14N,14NX,15AX,16KX,181X,182X,183X,1D7X1 
1N0X1,1N1X1,1N4X1,1N7X1,255A,25B,26B,350F,350G,351L,351M,352N,35F,35G,35L,35M,514A,514B,5I0,5I1A 
65FX,65WX,681X,682X,683X,781X,782X,783X,86P0,8K000,CT,CTR,CTT,CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM 
ISS,IT,ITS,SEI15,SEI23 

Brief Job Description:

We’re looking for a Data Analyst IV who will serve as a Data Portfolio Manager who’s passionate about solving complex problems, thrives in a fast-paced environment, and enjoys working with data and people to build tools that make a real impact. In this role, you’ll lead the development and improvement of data-driven products that support decision-making at both state and regional levels.

You’ll work across teams — from data analysts and developers to program staff and leadership — to turn ideas and needs into useful, easy-to-understand tools and reports. You’ll help shape product strategy, prioritize what gets built, and ensure that the end result truly helps the people who use it.

This position is within the Department of Family and Protective Services (DFPS) Office of Data and Systems Improvement (ODSI). ODSI ensures effective coordination, communication and consistency throughout the agency around data reporting and how data is used to understand and improve performance and outcomes.

This is a great opportunity if you’re excited about the intersection of data, technology, and public service  and you want to work on products that truly help people make better decisions.

Essential Job Functions (EJFs):

What you’ll do:

• Lead data product development for tools, reports, and dashboards that support agency goals.


• Work with data, technical teams, and users to turn complex needs into clear, actionable solutions.


• Prioritize work based on impact, user needs, and available resources — you’ll manage a product backlog and roadmap.


• Gather feedback, analyze usage, and monitor performance to improve products over time.


• Translate technical details for non-technical audiences — and make sure technical teams have what they need to build the right thing.


• Make sure data products are accurate, consistent, and aligned with policies and program goals.


• Regularly check in with program leadership, regional teams, and data/research specialists to stay aligned on needs and priorities.


• Document processes, decisions, and best practices to keep work clear and repeatable.


• Mentor and support others on the team who are growing their skills in data.


• Performs related work, as assigned.

Who You Are:

• A problem-solver who loves to organize and clarify complex information.


• Comfortable working with data — not necessarily a data scientist, but you know how to ask the right questions and use insights to guide decisions.


• Great at collaborating across teams, especially when different people speak different “languages” (technical, policy, program, etc.).


• Able to juggle multiple projects without losing sight of the big picture.


• A strong communicator — you know how to keep everyone in the loop and on the same page.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Knowledge of statistics and analyzing data sets; running queries, report writing, and presenting findings; and record keeping, including security procedures for handling, protecting, and distributing confidential data.


• Experience working in or with social service programs.


• Preferred: Familiarity with product management tools and agile practices (like sprints, backlogs, roadmaps).

Skill in:

• Skill in developing data products or tools that serve internal and/or external users.


• 
  Skill in organizing and managing multiple projects, timelines, and priorities.
  


• Skill in soliciting and integrating feedback to develop and improve data products.

Ability to:

• 
  Ability to communicate complex technical information clearly to non-technical audiences.
  

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• At least three years of experience in data analysis, research, and/or reporting work.


• Graduation from an accredited four-year college or university. Experience and education may be substituted for one another.


• Ability to travel (up to 10%) 

Additional Information:

N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.